Consultant / Senior Consultant - IT Service Desk (Bengaluru)

Consultant / Senior Consultant - IT Service Desk (Bengaluru)

07 Aug
|
Datamatics
|
Bengaluru

07 Aug

Datamatics

Bengaluru

Focus Area

Support Area: IT Service Desk

Level: Consultant / Senior Consultant

Project: ServiceDesk

Qualifications/Skills

- Proven experience in IT support, Service Desk, Technical Support or Customer Support
- Positive understanding of IT concepts and 1st level support experience for:
- M365( Outlook, Teams, OneDrive)
- End user Device Support : Laptop OS( MS Win11, MAC iOS) support, Networking, Client VPN(Zscaler), Iphone
- User management: AD users & groups, MFA, Permissions and Access management, Azure and Intune relevant experience
- Application Support: SW installation and troubleshooting

📌 Consultant / Senior Consultant - IT Service Desk (Bengaluru)
🏢 Datamatics
📍 Bengaluru

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