Skill required: Procurement Operations - Procurement Support

Designation: Delivery Operations Team Lead

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do Seeking a detail-oriented and transformation-driven professional to manage Vendor Excellence and Purchasing Info Record (PIR) governance within the Procure-to-Pay (P2P) function. The role focuses on supplier data quality, pricing accuracy, compliance, and process standardization to enable productive procurement operations and strategic sourcing outcomes.

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What are we looking for Preferred Qualifications

- Graduate/Postgraduate in Commerce, Finance, or Supply Chain

- 512+ years of experience in Procurement / P2P / Master Data

- Hands-on experience in SAP PIR, Vendor Master, and Procurement tools

- Exposure to shared services / BPO / global delivery models

- Lean / Six Sigma certification (preferred)
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Success Metrics (KPIs)

- Vendor Master Data Accuracy (%)

- PIR Accuracy Timeliness

- SLA Adherence (Turnaround Time)

- Reduction in Invoice / PO Errors

- Audit Compliance Score

- Stakeholder Satisfaction

Roles and Responsibilities:
- Key Responsibilities
Vendor Excellence / Supplier Management

- Manage end-to-end vendor lifecycle (onboarding, modifications, deactivation)

- Ensure vendor data governance, compliance (KYC, tax, banking validation)

- Drive Supplier Relationship Management (SRM) and vendor performance tracking

- Partner with sourcing teams for RFx enablement and supplier onboarding

- Ensure adherence to compliance, audit (SOX), and risk management frameworks

- Lead initiatives for vendor data standardization and deduplication




PIR (Purchasing Info Record) Management

- Create, update, and maintain PIRs in SAP / ERP systems

- Ensure price accuracy, validity dates, and contract alignment

- Support sourcing teams with pricing conditions, rate cards, and contract integration

- Perform regular data audits to ensure correctness and completeness

- Troubleshoot PIR-related issues impacting PO creation and invoice processing

- Enable automation and standardization of PIR processes
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Operational Excellence Transformation

- Drive process improvements, automation (RPA), and digital transformation initiatives

- Monitor and manage SLA/KPI performance (accuracy, turnaround time, compliance)

- Conduct root cause analysis (RCA) and implement corrective actions

- Support transition, migration, and stabilization of new processes

- Develop SOPs, training materials, and knowledge management frameworks
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Stakeholder Governance

- Collaborate with procurement, sourcing, finance, and IT teams globally

- Manage client/stakeholder expectations and escalations

- Present performance dashboards, MIS reports, and insights to leadership

- Participate in governance forums, audits, and leadership reviews
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Key Skills Competencies

- Procure-to-Pay (P2P) Operations

- Vendor Master Data Management

- Purchasing Info Record (PIR) Management

- SAP / SAP Ariba / Coupa

- Supplier Relationship Management (SRM)

- SLA/KPI Governance

- Risk Compliance (SOX)

- Data Accuracy Audit Controls

- Stakeholder Management

- Process Improvement Automation

Qualification Any Graduation

📌 Delivery Operations Team Lead (Gurugram)
🏢 Accenture
📍 Gurugram