Job Description
Hiring Customer Service Executive | Travel Process

We are hiring experienced professionals for the Travel Process role.

Position: Customer Service Executive Travel Process

Eligibility Criteria

- Minimum 1 year of experience in Travel Customer Service
- Mandatory knowledge of GDS systems and Amadeus
- Knowledge of Sabre will be an added advantage
- Excellent communication and customer handling skills

Job Responsibilities

- Handle customer queries related to travel bookings and reservations
- Assist customers with ticketing, itinerary changes, cancellations, and other travel-related support
- Deliver exceptional customer service while maintaining process quality standards

Salary

- 1217 months of experience: Salary up to 8 LPA
- 18 months or more of experience: Salary up to 10 LPA

Work Details

- 5 Days Working
- Rotational Shifts
- Rotational Week Offs




- Both side cab

Preferred Candidates

- Immediate joiners preferred
- Candidates with International Travel Process experience will be preferred

Interested candidates can share their updated resume for further discussion.

Contact: Rosy | (phone hidden)

Role & responsibilities

- Handle customer calls and queries related to travel bookings and reservations.
- Help customers with ticket booking, changes, cancellations, and other travel-related requests.
- Provide positive customer service and resolve customer issues on time.
- Follow company processes and maintain quality standards.
- Update customer details accurately in the system.

Preferred candidate profile

📌 International Travel Process (BPO)|| Gurgaon (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram