PLM Support Analyst - Experience Required: 6 to 10 Years

We are looking for a PLM Support Analyst to provide application and operational support across multiple enterprise engineering and project management tools. The candidate will work closely with internal teams to ensure smooth day-to-day support, issue resolution, and user assistance.

Note :- 100% Remote Role (PAN India)

Tools Technologies

The candidate will be expected to support the following platforms:

- Windchill.
- Jira.
- Confluence.
- Bitbucket.
- Polarion.

Key Responsibilities

- Provide L1/L2 application support for enterprise tools.
- Troubleshoot user issues and coordinate resolutions.
- Support ticket handling, access management, and workflow assistance.
- Collaborate with internal stakeholders and engineering teams.
- Maintain documentation and knowledge transfer materials.




- Participate in KT (Knowledge Transfer) sessions during onboarding.
- Monitor tool performance and escalate critical issues when required.

Required Skills

- Experience supporting enterprise applications or PLM/ALM tools.
- Familiarity with engineering/project collaboration platforms.
- Solid troubleshooting and communication skills.
- Ability to manage multiple support requests effectively.
- Understanding of SDLC, Agile workflows, or DevOps collaboration tools is a plus.

Preferred Experience

- Prior exposure to PLM/ALM ecosystems.
- Experience with user management, workflows, permissions, and integrations.
- Basic scripting or automation knowledge is an advantage.

📌 PLM Support Analyst (India)
🏢 Programmers.io
📍 India