Greetings from JobShop,

India's Largest BPO Recruitment Company

Job Overview:

We are hiring Customer Service Executives for an International Voice Process (UK/US). The role involves handling inbound customer calls, resolving queries, and delivering excellent customer experience while meeting performance metrics.

.HR Nishath (phone hidden)

Roles & Responsibilities:

- Handle inbound customer calls in a professional manner
- Resolve customer queries and provide accurate information
- Update and maintain records in CRM systems
- Ensure high customer satisfaction (CSAT)
- Meet key performance metrics like AHT, quality, and productivity
- Escalate complex issues to the concerned team when required

Eligibility Criteria:

- Excellent communication skills in English
- Freshers and experienced candidates can apply
- Willingness to work in night shifts (UK/US process)




- Basic computer knowledge and typing skills
- Solid problem-solving and customer handling skills

Key Skills:

International Voice Process, Customer Service, Inbound Calls, CRM, CSAT, AHT, Communication Skills, BPO, Night Shift

Perks & Benefits:

- Night shift allowance
- Performance incentives
- Cab facility (as per company policy)
- Career growth opportunities

Apply now and start your career in the International BPO industry.

Contact HR Nishath (phone hidden)

/ (phone hidden) / 080-46115600 or visit Our Website Which is jobshop.ai

OR Come direct to Jobshop which is:

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6

📌 International Customer Service Representative (CSR) - Night Shift (Bengaluru)
🏢 JobShop
📍 Bengaluru