Job Title: Sales Coordinator (Showroom Operations)

Location: Alankaram Hyderabad Showroom (Banjara Hills)
Department: Sales
Reports To: Store Manager

About Alankaram
Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence.

Role Overview
We are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom team.

This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication , enabling the sales team to focus on conversions and customer experience.

Key Responsibilities
Sales & Customer Coordination
Manage customer follow-ups for enquiries, quotations, and ongoing discussions
Ensure timely response to all leads, walk-ins, and customer queries
Coordinate with customers for quotations, design discussions, order confirmations, payments, etc
Order Management
Track orders from confirmation to delivery
Coordinate with production, design, logistics, etc
Ensure timely updates to customers on order status
CRM & Reporting
Maintain accurate CRM entries for all leads and customers
Track: enquiries,



follow-ups, conversions
Prepare daily, weekly, and monthly reports for the Store Manager

Internal Coordination
Work closely with showroom sales team to ensure no missed follow-ups
Coordinate with HO teams (design, production, accounts)
Ensure smooth communication between all stakeholders

Documentation & Support
Prepare quotations and proposals
Maintain product, pricing, and client records
Support in documentation for architects, designers, and B2B clients

Required Skills & Qualifications
Graduate in Commerce, Business, or related field
2–5 years experience in sales coordination / customer handling
Strong follow-up and communication skills
Good working knowledge of Excel, Google Sheets, and CRM tools
Highly organized, detail-oriented, and disciplined
Ability to handle multiple customers and tasks simultaneously

Key Performance Indicators (KPIs)
Timeliness of customer follow-ups
CRM accuracy and completeness
Order tracking accuracy and updates
Response time to customer queries
Support to sales team in improving conversions

Work Conditions
Full time, on-site role at Hyderabad showroom
6-day work week (with weekly off)
Requires coordination across teams and occasional extended hours during peak periods

📌 Sales Coordinator (Hyderabad)
🏢 Alankaram
📍 Hyderabad