Real Estate Telecalling Job Roles and Responsibilities
A Real Estate Telecaller is responsible for communicating with potential property buyers, sellers, tenants, or over phone calls and digital channels to generate leads, schedule site visits, and support sales activities for real estate projects.
Key Roles and Responsibilities
1. Lead Generation
Call prospective customers from provided databases or generated leads.
Explain ongoing real estate projects, property features, pricing, and offers.
Identify customer requirements such as budget, location preference, and property type.
2. Customer Follow-Up
Maintain regular follow-ups with interested clients.
Convert inquiries into site visits or sales meetings.
Handle customer objections and provide accurate information.
3. Scheduling Site Visits
Coordinate appointments between clients and sales executives.
Confirm meeting timings and assist with visit arrangements.
4. Database Management
Update customer information in CRM software or Excel sheets.
Track call status, follow-up dates, and customer responses.
5. Sales Support
Assist the sales team in achieving monthly targets.
Share brochures, project details, payment plans, and location maps through WhatsApp or email.