Designation : Store Manager

Job Description :

- Manage day-to-day operations of the Grest store and ensure smooth store functioning.
- Lead, motivate, and monitor store staff to achieve sales and business targets.
- Drive sales of smartphones, refurbished devices, accessories, and other products.
- Handle customer interactions, resolve complaints, and ensure a high level of customer satisfaction.
- Manage device buyback/trade-in processes, including inspection, valuation, and documentation.
- Monitor inventory, stock movement, accessories, and store assets.
- Ensure accurate billing, cash handling, daily reconciliation, and financial compliance.
- Track store KPIs, sales performance, conversion, productivity, and customer feedback.




- Conduct regular stock audits and ensure proper control of store inventory.
- Train team members on products, processes, software, and customer service.
- Ensure compliance with company policies, SOPs, and operational guidelines.
- Coordinate with regional/area managers and support teams to resolve operational issues.
- Prepare daily/weekly/monthly performance reports and share business updates with management.
- Maintain store presentation, discipline, cleanliness, and operational standards.
- Ensure proper tracking of accessories and other inventory items through the billing/inventory system.

📌 Retail Store Manager (Gurugram)
🏢 Radical Aftermarket Services Private
📍 Gurugram