Job Title: Office Operations Manager

1. Financial & Billing Management

- Invoicing & Entry: Proficient in end-to-end billing, sales/purchase voucher entry, and basic ledger reconciliation in Tally (Prime/ERP 9).

2. Office Administration & Workflow Control

- Daily Operations: Ability to independently manage daily office opening routines, incoming/outgoing dispatch, and task tracking.
- Problem Solving: Self-starter capable of handling day-to-day operational bottlenecks and coordinating workflow with minimal supervision.

3. Customer & Vendor Interfacing

- Client Coordination: Strong verbal and written communication skills to handle inbound customer inquiries, order status updates, and payment follow-ups professionally.
- Interdepartmental/External Liaison: Comfortable engaging with delivery partners, vendors, and clients to ensure smooth order execution.

Key Qualifications & Experience

- Experience: 3 to 6 years of combined experience in basic accounting/billing (Tally) and office administration in a trading, distribution,



or manufacturing workplace.
- Education: Graduate (B.Com or Business Administration preferred).
- Skills: Tally Prime, Basic MS Excel/Word, clear phone etiquette, organised record-keeping.

The candidate should be capable of:

- Handling walk-in customers professionally.
- Receiving enquiries and orders via phone, WhatsApp, email, and at the counter.
- Preparing quotations and entering orders accurately.
- Coordinating with stores and dispatch for material availability.
- Planning dispatches and following up until delivery.
- Coordinating with transporters and delivery staff.
- Maintaining customer records and order status.
- Following up internally to ensure pending work gets completed.
- Keeping the office organized and ensuring routine processes are followed.
- Reporting daily pending orders and operational issues to management.

📌 Operations & Customer Coordination Executive (Jaipur)
🏢 The Sind National Type Foundry
📍 Jaipur