Why Join US?
- Excellent opportunity for freshers to start their career with a leading global company.
- Professional training and career growth opportunities.
- Exposure to international customer support processes.
- Dynamic and team-oriented work environment.
Job Location? Banglore (Work from Office)
- Employment Type-Contract-to-Hire (C2H)
- You will work for Accenture, while your payroll will be managed by TeamLease Services Limited.
Eligibility - Freshers are welcome to apply.
- Education: 10+2 or Any Graduate.
- Pass-out Year: 2025, or 2026.
Job Responsibilities
Handle customer queries through Voice Calls, Emails, and Chats.
- Respond to candidate recruitment-related queries and provide end-to-end support.
- Help customers navigate and use the self-service portal.
- Log customer interactions and update cases accurately in the required system.
- Perform customer identity and security verification as per company policies and GDPR guidelines.
- Deliver excellent customer service while minimizing complaints and escalations.
- Coordinate with team members and supervisors to ensure smooth operations.
- Follow company policies, processes, and quality standards.
- Update process documents, knowledge base, and SharePoint whenever required.
- Shift Details - US Rotational Shifts (Candidates must be comfortable working in any US time zone.)
- Rotational Work Week: Monday–Friday, Tuesday–Saturday, or Wednesday–Sunday.
- 5 Working Days per Week with 2 Rotational Week Offs.
- Work Mode-Work from Office (WFO)
Required Skills
- Good English communication skills (spoken and written).
- Basic computer knowledge.
- Customer-focused attitude and willingness to learn.
- Ability to work in rotational shifts.
- Good interpersonal and problem-solving skills.
Pls fill the form for walk in confirmation - https://forms.gle/YyYa34DpwXevUFRq9
Email ID
[email protected]
📌 International BPO Executive (Bengaluru)
🏢 TeamLease Digital
📍 Bengaluru