Job Description – Collection Executive (Payment Follow-up)PositionCollection Executive (Payment Follow-up)

DepartmentAccounts / Finance

Location: Nirman Vihar

Employment TypeFull-Time

CompanyMona Generators Pvt. Ltd.

About the RoleWe are looking for a proactive and confident Collection Executive to manage customer payment follow-ups and maintain healthy customer relationships. The ideal candidate should possess excellent communication skills and be comfortable making regular follow-up calls to ensure timely collections.

- Key ResponsibilitiesMake payment reminder and follow-up calls to customers.
- Follow up on pending invoices and outstanding payments.
- Maintain records of customer conversations and payment commitments.
- Coordinate with the Accounts and Sales teams regarding outstanding dues.
- Resolve basic customer payment-related queries.
- Send payment reminders through calls, WhatsApp, and email.
- Prepare daily and weekly follow-up reports.
- Escalate overdue payment cases to the concerned department.
- Build and maintain professional relationships with customers while ensuring timely collections.




- Ensure all collection activities comply with company policies.
- Required SkillsExcellent communication and interpersonal skills.
- Positive negotiation and convincing ability.
- Basic knowledge of MS Excel, MS Word, and email communication.
- Ability to maintain accurate records and reports.
- Strong follow-up and time management skills.
- Professional, patient, and customer-focused attitude.
- QualificationsGraduate in any discipline (preferred).
- Freshers and experienced candidates are welcome to apply.
- Experience0–2 years of experience in payment follow-up, collections, telecalling, customer service, or a similar role.

SalaryAs per company standards (based on experience and interview performance).

Working HoursAs per company policy.

- Why Join Us?Professional work environment.
- Growth and learning opportunities.
- Stable career in a growing organization.
- Performance-based incentives and career advancement opportunities.

📌 Collection Executive / Officer (New Delhi)
🏢 Mona Generator Services Private
📍 New Delhi