Key Responsibilities

- Prepare quotations, invoices, purchase orders, and delivery challans.
- Process customer orders and coordinate with the warehouse for dispatch.
- Maintain sales, purchase, and inventory records.
- Update customer and dealer databases.
- Coordinate with sales executives regarding order status and dispatch schedules.
- Follow up with customers for order confirmations, pending documents, and payments.
- Handle incoming phone calls, WhatsApp inquiries, and emails professionally.
- Maintain daily MIS reports and prepare weekly/monthly sales reports.
- Manage office documents, files, and administrative records.
- Coordinate with transporters for deliveries and logistics.
- Support management with reports, presentations, and other administrative work.
- Perform other back-office and operational tasks as assigned.

Required Skills:

- Good communication skills (Hindi, Bengali, and basic English preferred).
- Proficiency in MS Excel, MS Word, and Google Sheets.
- Basic computer and data entry skills.
- Strong organisational and time management abilities.
- Attention to detail and accuracy.
- Ability to work in a fast-paced workplace.
- Positive attitude and willingness to learn.

📌 Back Office Executive (Kolkata)
🏢 Radiant Home Solution
📍 Kolkata