? We also have 100+ openings across Mumbai, Thane, and Navi Mumbai!
? SALARY & INCENTIVES
- 6 Months to 4 Years Exp: ₹25,000 – ₹28,000 In-Hand
- 4+ Years Exp: ₹35,000 In-Hand
- ? Monthly Incentives: Up to ₹5,000/-
? KEY BENEFITS & USPs
- ? Medical Insurance: ₹3 Lacs Health Coverage
- ? Yearly Appraisal: 10% to 20% salary increment based on performance
- ? Work Environment: Great corporate exposure with rapid career growth
⏰ SHIFT & WORKING DAYS
- Shift Window: 9:00 AM to 10:00 PM (Any 9-hour operational shift)
- Offs: 1 Rotational Week Off
? ELIGIBILITY CRITERIA
- Education: HSC (12th Pass) or Graduate
- Experience: Minimum 6 Months of Customer Support experience (Mandatory)
- Language Skills: Very Good to Excellent Verbal & Written English Communication
- Technical Skills: Basic Computer Knowledge
- Other Traits: Good listening skills, customer-first attitude, and comfortable with rotational shifts
? JOB RESPONSIBILITIES
- ? Multichannel Support: Handle customer inquiries professionally via calls, emails, and chats.
- ?️ Resolution: Provide accurate details on products/services and resolve issues efficiently.
- ? Data Management: Maintain customer records and update interaction details in the CRM system.
- ? Escalation Handling: Escalate complex issues to internal teams and follow up for resolution.
- ? Targets: Consistently meet individual CSAT and quality performance targets.
? HOW TO APPLY:
Click Apply or WhatsApp your updated resume on +91 91379 41428