Customer Support Executive (Hyderabad)

Customer Support Executive (Hyderabad)

07 Aug
|
ASATKALPA PRIVATE
|
Hyderabad

07 Aug

ASATKALPA PRIVATE

Hyderabad

Key Responsibilities

• Handle customer queries via calls, emails, and chat in a timely manner

• Resolve product, order, delivery, and payment-related issues

• Provide accurate information about products, policies, and services

• Escalate complex issues to relevant internal teams when required

• Maintain records of customer interactions and follow up when needed

• Ensure high customer satisfaction and positive experience

• Coordinate with logistics and operations teams for issue resolution

Requirements

• 1+ year of experience in customer support / customer service

• Robust verbal and written communication skills

• Ability to handle customer queries professionally and empathetically

• Basic understanding of CRM tools and support platforms

• Good problem-solving skills and attention to detail

• Comfortable working in a fast-paced environment

• Proficieny in English & Hindi

📌 Customer Support Executive (Hyderabad)
🏢 ASATKALPA PRIVATE
📍 Hyderabad

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