We are looking for a dynamic and target-driven Inside Sales Executive to generate leads, engage prospective customers, and drive sales through outbound and inbound calls. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to build long-term relationships.
Roles & Responsibilities
- Contact potential and existing customers through calls, emails, and WhatsApp.
- Explain Platinum Rx products and services to prospective clients.
- Generate qualified leads and convert them into customers.
- Follow up regularly with prospects to maximize conversions.
- Build and maintain strong customer relationships.
- Understand customer requirements and recommend suitable healthcare/pharmaceutical products.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions in the CRM.
- Coordinate with the operations and customer support teams to ensure smooth order processing.
- Resolve customer queries and provide prompt support.
- Identify upselling and cross-selling opportunities.
- Prepare daily sales reports and update management on sales activities.
- Stay updated on product knowledge, market trends, and competitor activities.
- Required SkillsExcellent verbal and written communication skills.
- Strong persuasion and negotiation abilities.
- Customer-centric mindset.
- Good interpersonal and relationship management skills.
- Basic knowledge of CRM software and MS Office.
- Ability to work in a target-driven environment.
- Robust problem-solving and follow-up skills.