KOT Executive / KOT Operator – Job ProfileKey Responsibilities:

- Receive and process customer orders accurately through the POS/KOT system.
- Generate KOTs and ensure orders are sent to the correct kitchen section.
- Coordinate with Kitchen, Service and Delivery teams for timely order preparation.
- Monitor pending, delayed and cancelled orders.
- Verify order details, modifications, special instructions and quantities.
- Ensure KOTs are punched correctly to avoid wrong orders and food wastage.
- Coordinate with the Kitchen Manager/Chef regarding order priority.
- Handle dine-in, takeaway and online orders as applicable.
- Maintain proper communication between the front and back of house.
- Report any system, billing or order-related issues to the Manager.
- Follow company SOPs, hygiene standards and operational procedures.
- 12 hours shift.

Required Skills:

- Basic computer/POS knowledge
- Positive communication and coordination skills
- Ability to work under pressure during peak hours
- Accuracy and attention to detail
- Basic understanding of restaurant operations
- Previous restaurant/KOT/POS experience preferred.

📌 KOT (Mumbai)
🏢 Thepla House By Tejals'S Kitchen Private
📍 Mumbai