Key Responsibilities • Make outbound calls to prospective and existing customers. • Promote GKVale's photography packages, studio services, seasonal offers, and promotional campaigns. • Schedule appointments for photo sessions and consultations. • Generate and qualify leads for the sales team. • Follow up with customers regarding inquiries, quotations, and bookings. • Maintain accurate records of customer interactions in the CRM or designated system. • Address customer questions regarding pricing, packages, and available services. • Coordinate with studio staff to ensure smooth appointment scheduling. • Achieve daily, weekly, and monthly calling and conversion targets. • Handle customer concerns professionally and escalate complex issues when required. • Participate in promotional campaigns and customer engagement initiatives. • Ensure confidentiality of customer information and comply with company policies.