07 Aug
|
Deepija Telecom
|
Raipur
07 Aug
Deepija Telecom
Raipur
Provide technical support and troubleshooting assistance to customers via ?various channels (phone, email, chat, etc.) related to Windows and Linux operating systems.
?Diagnose and resolve hardware and software issues on Windows and Linux platforms.
?Assist customers with software installations, configurations, and upgrades.
Identify and document customer issues, inquiries, and resolutions in a detailed and accurate manner.
?Collaborate with internal teams, including developers and system administrators, to escalate and resolve complex technical problems.
?Continuously expand knowledge and expertise in Windows and Linux systems to effectively support customer needs.
?Create and maintain technical documentation, knowledge base articles, and FAQs for customer reference.
?Provide training and guidance to customers on Windows and Linux best practices and troubleshooting techniques.
📌 Technical Support Executive (Raipur)
🏢 Deepija Telecom
📍 Raipur