Experience: 1–3 years (Freshers with robust Excel skills may also apply)
Employment Type: Full-Time
Salary: [1.8 Lac - 2.4 Lac per annum]
About the Role
We are looking for a detail-oriented MIS Coordinator to manage day-to-day coordination between our office and field agents located across India. The role involves work allocation, follow-ups, data tracking, and daily reporting to management. This is a high-accountability role suited for someone who is organized, comfortable on the phone, and quick with Excel.
Key Responsibilities
- Allocate and distribute daily work/cases to agents located across different states (PAN India)
- Take regular follow-ups with agents to track status and ensure timely closure of assigned work
- Update and maintain company MIS and client-specific trackers accurately and on a daily basis
- Prepare and share daily/weekly dashboards and status reports with management
- Coordinate with clients over phone/WhatsApp/email for status updates and basic clarifications
- Flag delays, discrepancies, or pending items to management proactively
- Maintain data hygiene — no missed entries, correct formulas, version control of files
- Support in month-end/weekly MIS reporting and ad-hoc data requests
Required Skills
- Good knowledge of MS Excel (Pivot Tables, basic formulas, data sorting/filtering — mandatory)
- Confident telephonic communication — comfortable speaking with agents and clients daily
- Basic written English — should be able to read and write simple emails/updates (fluent spoken English not required, Hindi/Hinglish communication is fine)
- Good follow-up discipline and ownership of pending tasks
- Ability to multitask and manage data for multiple states/agents simultaneously
- Basic understanding of MS Word/Email/WhatsApp Business tools
📌 MIS Coordinator (Gurugram)
🏢 Pulse Prop Mart
📍 Gurugram
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