- Work with different functions and teams within the organization.
- Process assigned enrollment-related activities accurately and within defined timelines.
- Update and maintain process documentation and Standard Operating Procedures (SOPs).
- Assist supervisors with reports and other operational activities.
- Follow defined guidelines while making process-related decisions.
- Manage multiple tasks effectively and perform well under pressure.
- Achieve individual SLA, productivity, and quality targets.
- Coordinate with internal teams and onshore partners when required.
Technical Skills
- MS Excel
- MS Word
- MS PowerPoint
- Internet navigation
- Basic computer knowledge