Job Description
1. Shortlist, onboard and certify Partner or Technician.
2. Ensure availability and manage upgrades or terminations.
3. Conduct initial training, reskilling, upskilling, and periodic,refresher programs.
4. Deliver hands-on field training through OJTs.
5. Track KPIs and performance metrics of partners and technicians.
6. Take corrective actions based on evaluation outcomes
Skills and Competencies
1. Customer Focus.
2. Communication skills.
3. Problem Solving skills.
4. Handset repair skills.
5. Knowledge of spares operations.
6. Knowledge of CRM Systems.
7. Technical knowledge and field team management skills
Education Required: ITI/ Diploma/Btech (Preferably in ECE/ Telecommunication/ IT/CS)
interested candidates can share your resumes to (phone hidden)/
[email protected]
📌 Digital Repair Specialist (Chirala)
🏢 Reliance Jio
📍 Chirala