We are looking for a proactive and customer-oriented Pre-Sales Executive to support the sales team by handling customer inquiries, qualifying leads and coordinating with the sales team to ensure smooth conversions.
Key Responsibilities
- Handle inbound and outbound customer inquiries.
- Qualify leads and identify customer requirements.
- Explain product features, benefits, and pricing to prospective customers.
- Coordinate with Area Sales Managers to ensure timely follow-up with leads.
- Maintain customer data and update lead status in the CRM system.
- Build and maintain strong relationships with potential customers.
- Assist in achieving monthly sales and lead conversion targets.
- Prepare daily, weekly, and monthly MIS reports.
· Required Skills
Excellent verbal and written communication skills.
Strong negotiation and convincing abilities.
Valuable knowledge of CRM software and Microsoft Office.
Strong organizational and follow-up skills.
Customer-focused approach.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Agriculture, or a related field.
- Experience in the Agriculture, or Manufacturing industry is preferred.
- - Preferred Requirements
- Knowledge of agricultural products and equipment will be an added advantage.
- Ability to communicate in English, Hindi, or any regional language
- Willingness to coordinate with customers & sales team.
Key Performance Indicators (KPIs)
- Number of qualified leads generated.
- Lead-to-sales conversion ratio.
- Customer follow-up effectiveness.
- CRM data accuracy.
- Customer satisfaction and response time.