Language Requirement: Fluent in English (spoken and written)
Job Description:We are looking for a friendly, confident, and well-spoken Customer Care Executive to join our team. The ideal candidate should have excellent communication skills in English and a passion for helping customers.
- Key Responsibilities:Handle incoming customer calls, messages, or emails in a professional and polite manner
- Provide accurate information about products or services
- Resolve customer complaints and queries effectively and promptly
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Keep records of customer interactions and update internal databases
- Follow communication guidelines and company procedures
- Requirements:Female candidate aged between 18 to 30 years
- Good command of English (spoken and written)
- Robust communication and interpersonal skills
- Basic computer knowledge (MS Office, typing, etc.)
- Ability to stay calm and handle pressure
- Positive attitude and willingness to learn
- Previous customer service experience is a plus (but not required)
- Benefits:Competitive salary
- Incentives and performance bonuses
- Friendly and supportive work environment
- Training provided
- Growth and promotion opportunities
📌 Customer Care Executive (Surat)
🏢 Monarch Linksys
📍 Surat
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