07 Aug
|
Gro Digital Initiatives Private
|
Bengaluru
07 Aug
Gro Digital Initiatives Private
Bengaluru
At Gro Club, we are redefining the way families access products for their growing children through our cutting-edge Smart Ownership model. Instead of repeatedly buying and replacing products, families can easily upgrade as their child grows — helping them save money while making a more sustainable choice.
We believe in creating a smarter, more thoughtful way to consume — one that brings together value, convenience, and sustainability.
As we continue to grow, we’re looking for passionate individuals who can create exceptional customer experiences and contribute to a high-performing, customer-first culture.
? Key Responsibilities:
Customer Engagement
- Interact with customers through phone calls, live video consultations, chat, and email to explain products, membership plans, and services effectively.
Sales & Conversion
- Manage end-to-end sales conversations, understand customer needs, and convert qualified leads into happy customers.
Brand Representation
- Act as a trusted representative of Gro Club by delivering a professional, friendly, and seamless customer experience.
Customer Relationship Management
- Build customer confidence by clearly communicating the benefits of our subscription and upgrade model.
Follow-ups & Support
- Ensure timely follow-ups, address customer queries, and support customers throughout their purchase journey.
Cross-functional Coordination
- Collaborate closely with operations and internal teams to ensure smooth order processing and service delivery.
Solution-based Selling
- Understand customer requirements and recommend personalized solutions that best fit their needs.
Events & Promotions
- Assist in marketing events, product demonstrations, and on-ground promotional activities whenever required.
✅ Desired Skills & Qualifications
- Excellent verbal and written communication skills in English
- Multilingual communication is a strong advantage: Kannada, Hindi, Telugu, Marathi, etc.
- Comfortable using CRM tools, email platforms, and customer support systems
- Solid persuasion, negotiation, and relationship-building skills
- Customer-centric mindset with strong problem-solving abilities
- Positive attitude, adaptability, and ability to work collaboratively within teams
? Why Join Gro Club?
Purpose-Driven Impact: Be part of a company that promotes sustainability and smarter consumption for modern families.
Growth Opportunities: Work in a fast-growing startup environment with strong learning and career advancement opportunities.
Supportive Work Culture:Join a collaborative, inclusive, and innovation-focused team that values ideas and initiative.
Attractive Rewards: Competitive salary, performance incentives, and exciting employee benefits.
? Be a part of the future of smart parenting and sustainable living with Gro Club.
📌 Telesales Executive (Bengaluru)
🏢 Gro Digital Initiatives Private
📍 Bengaluru