- Handle inbound and/or outbound customer interactions professionally
- Resolve customer inquiries and complaints
- Communicate clearly in multiple languages as per customer requirements
- Ensure high levels of customer satisfaction and service quality
- Follow company policies, scripts, and compliance guidelines
Required Skills & Qualifications:
- Fluency in English, Tamil, Telugu, Kannada, Malayalam)
- Excellent verbal and listening skills
- Basic computer knowledge (MS Office)
- Customer-focused attitude with problem-solving ability
- Ability to work in the 2 PM – 10 PM shift consistently
📌 Customer Care Executive (Bengaluru)
🏢 Shivoy DMC
📍 Bengaluru
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