Job Title: Telecaller Executive

Job Summary:

We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for making outbound and handling inbound calls, generating leads, explaining products/services, and maintaining solid customer relationships. The ideal candidate should have excellent communication skills and a customer-focused approach.

Key Responsibilities:

- Make outbound calls to prospective customers.
- Handle inbound customer inquiries professionally.
- Explain company products and services clearly.
- Generate and qualify leads.
- Follow up with potential customers to close sales or schedule appointments.
- Maintain accurate records of calls and customer information in the CRM/database.
- Achieve daily, weekly, and monthly calling/sales targets.
- Resolve customer queries or escalate issues to the appropriate department.
- Build and maintain positive customer relationships. (Indeed)





Required Skills:

- Excellent verbal communication skills.
- Good convincing and negotiation abilities.
- Basic computer knowledge (MS Office/CRM).
- Active listening and problem-solving skills.
- Ability to work under targets and deadlines.
- Positive attitude and customer-centric approach. (Indeed)

Qualifications:

- Minimum qualification: 12th Pass or Graduate.
- Freshers and experienced candidates are welcome.
- Fluency in Hindi and basic English is preferred.

Experience:

- 0–2 years of experience in Telecalling, Telesales, Customer Support, or BPO is preferred.

Salary:

- As per company standards + performance-based incentives.

Work Schedule:

- Full-time
- 6-day working week (or as per company policy).

📌 Telecalling Executive (New Delhi)
🏢 RB insurance marketing
📍 New Delhi