Supervising Associate - Resource Management At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Service line - Position Title: Experience Management Supervising Associate At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About Global Delivery Services: Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy u0026 Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EYs global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors.



The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity: As a part of a team, you will act as a Resource Management Hub Deputy Manager who provides consistent, high quality services to key individual stakeholders. Your Key Responsibilities: Service Delivery Leadership: Manage end-to-end resource fulfilment, ensuring alignment with delivery timelines and business priorities. Oversee billing and finance operations related to resource deployment, ensuring accuracy and compliance. Own headcount planning to support growth and efficiency. Champion and lead Strategic Experience Management initiatives, aligning resource strategy with long-term business objectives. Monitor and improve service levels, turnaround times, and stakeholder satisfaction. Planning u0026 Optimization: Forecast demand and plan capacity across skill sets. Maximize bench utilization and redeployment efficiency. Collaborate with Talent Acquisition and HR to align hiring plans with pipeline and delivery needs. Performance Management: Establish and track KPIs for resource performance, utilization, and productivity. Conduct regular reviews with delivery leads to assess individual and team performance.



Stakeholder Management: Act as a strategic partner to delivery, business leaders. Facilitate governance forums to review resource allocation, pipeline, and performance metrics. Resolve escalations related to staffing conflicts, skill mismatches, or delivery risks. Data u0026 Analytics: Maintain accurate dashboards and reports on resource availability, utilization, and forecasting. Use data-driven insights to inform decision-making and identify improvement opportunities. Skills and attributes for success: Hands on knowledge on End to End Resource management Be proficient in MS Project/Word/PowerPoint/Excel - working knowledge of MS office Knowledge in Data Visualisation tools would be an added advantage Exceptional communication skills - both written and oral Demonstrate strong organizational skills and structured thinking abilities Demonstrate robust interpersonal and analytical skills Demonstrate an eye for detail Be flexible and willing to adjust responsibilities to align with developing business needs Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change To qualify for the role, you must have: Graduate / MBA (HR) with 12-14 years of overall experience with 8+ years of relevant experience in E2E resource management, deployment, forecasting and scheduling concepts. Exposure of short term and long-term resource planning would be an added advantage. What we look for: A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with EY GDS practices .

📌 Resource Management Supervising Associate (Kochi)
🏢 Ernst u0026 Young LLP ( EY India )
📍 Kochi