We are currently seeking a highly skilled ServiceNow Developer with a minimum of 4 years of experience, specializing in IT Operations Management (ITOM), to join our talented team.
Responsibilities:
1. ServiceNow Development:
- Design, develop, and implement solutions on the ServiceNow platform with a primary focus on ITOM modules.
- Customize and configure ServiceNow to meet specific business needs and requirements related to IT Operations Management.
- ITOM Module Expertise:
- Demonstrate proficiency in core ITOM modules such as Discovery, Service Mapping, Event Management, and Cloud Management.
- Collaborate with stakeholders to understand operational processes and translate them into efficient ServiceNow ITOM configurations.
- Integration and Automation:
- Integrate ServiceNow with other systems and tools to enhance ITOM capabilities.
- Design and implement automation solutions to optimize operational workflows.
- Customization and Scripting:
- Develop and maintain ServiceNow scripts, business rules, UI policies, and client scripts to enhance platform functionality for IT Operations Management.
- Customize forms, lists, and workflows to improve the overall user experience.
- Collaboration and Communication:
- Work closely with cross-functional teams, including IT operations, infrastructure, and development teams, to ensure seamless integration of ServiceNow ITOM solutions.
- Communicate effectively with stakeholders to gather requirements and provide regular updates on project progress.
Qualifications:
1. Experience:
- Minimum of 4 years of experience as a ServiceNow Developer, with a strong focus on IT Operations Management (ITOM).
- Proven expertise in implementing and customizing ServiceNow ITOM modules.
- Technical Skills:
- Solid knowledge of ServiceNow development best practices and methodologies.
- Proficiency in JavaScript, HTML, CSS, and other scripting languages.
- ITOM Knowledge:
- In-depth understanding of IT Operations Management processes and best practices.
- Hands-on experience with core ITOM modules in ServiceNow.
- Communication Skills:
- Excellent communication and interpersonal skills.
- Ability to translate operational requirements into technical solutions.
- Certifications:
- ServiceNow Certified Implementation Specialist (CIS) in IT Operations Management is a plus.
- Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.