The research and Development Manager will have to use creative abilities and research methods to improve existing product services based on industry trends and develop excellent services to meet the needs of the company’s target market. You are expected to report on any technical service issues that are discovered during evaluation and the efficiency of the process.
KRA Exposure
Lead key projects with R&D; to support business goals.
Develop research programs incorporating current developments to improve existing services and study the potential of new quality services.
Determine and execute improved technologies used by suppliers, competitors, and customers.
Establish project goals and priorities by collaborating with Marketing and Operations.
Transfer recent technologies, products and services into and out of the company.
Research, design and evaluate processes and equipment.
Suggest training tools to enhance employee performance and skill development.
Monitor team metrics and objectives ensuring meeting of goals.
Document all phases of research and development.
Manage customer relationships, performance reviews and customer visits.
Oversee complex research projects, analyze results and provide recommendations based on findings.
Assess the scope of research projects and ensure they are on time and within budget.
Be present at industry conferences on research topics of interest.
Educational Qualifications
A master’s degree in the relevant field like human resources, finance, or management. A bachelor’s degree may also be acceptable if the candidate has experience working within the industry of relevance or general R&D; experience.