06 Aug
|
Safina Plaza
|
Bengaluru
06 Aug
Safina Plaza
Bengaluru
Location: Safina Plaza, Infantry Road, BengaluruJob Type: Full-time, On-siteAbout UsSafina Plaza is a retail and lifestyle plaza on Infantry Road, Bengaluru, home to a curated mix ofretail, F&B;, and event spaces that draws a steady flow of shoppers, diners, and event-goersthroughout the week.Role Overview:We're looking for a Community Manager to build and nurture relationships with tenants, visitors, andthe neighbourhood around Safina Plaza — driving footfall, engagement, and a strong sense of placeacross the property.Key Responsibilities:
- Plan and execute community engagement initiatives, in-mall activations, and seasonal events todrive footfall.
- Build and maintain relationships with tenants and retail partners, resolving day-to-day concerns andcoordinating joint promotions.
- Manage Safina Plaza's social media presence and respond to visitor queries and feedback acrosschannels.
- Organise and host events, pop-ups, and collaborations with local brands, artists, and communitygroups.
- Track footfall,
engagement metrics, and tenant satisfaction, and report insights to management.
- Coordinate with the cafe, retail, and operations teams to ensure a consistent visitor experience.
- Handle on-ground visitor relations, feedback collection, and complaint resolution.Requirements:
- 2-4 years of experience in community management, mall/retail marketing, events, or hospitality.
- Solid interpersonal and relationship-building skills.
- Comfortable with social media management and basic content planning.
- Excellent verbal and written communication skills.
- Ability to multitask and work on-site, including weekends when needed.
- Bachelor's degree in any discipline; marketing or hospitality background preferred.To apply, reach out with your resume and portfolio (if applicable) referencing the Community Manager role at Safina Plaza.
📌 Community Manager (Bengaluru)
🏢 Safina Plaza
📍 Bengaluru