We're Hiring | Associate – Finance Operations (Balance & Documents Collection) | up GradJoin the up Grad team and kick-start your career in Finance Operations!Role: Associate – Finance Operations (Balance & Documents Collection)Qualification: Graduate (Any Discipline)Experience: 0–3 YearsCTC: 3.5 - 4lpa️ Working Days: 6 Days a WeekJob Responsibilities:Connect with learners to follow up on pending balance payments and required documentation.Collect and verify financial and academic documents from learners.Ensure timely closure of pending cases while maintaining high-quality customer interactions.Coordinate with internal stakeholders to resolve learner queries efficiently.Maintain accurate records and update relevant systems with case details.Meet daily productivity and quality targets while ensuring a seamless learner experience.Required Skills:Excellent communication skills in Hindi & English.For South India locations, proficiency in the respective local language is mandatory.Good negotiation and follow-up skills.Basic knowledge of MS Excel and Microsoft Office.Strong attention to detail and problem-solving ability.Ability to work in a fast-paced workplace.Interested candidates can share their updated resume at: pria.Jha@