Job Tittle: Warehouse Operation Executive

Industry: Furniture & Appliance Rental / E-commerce

Experience: 2-4 Years

Salary: As per company standards

Job Summary

We are looking for a proactive and customer-focused Warehouse Operations Executive to manage warehouse operations, customer coordination, deliveries, pickups, and recovery-related activities. The ideal candidate should possess positive communication skills, basic Excel knowledge, and the ability to coordinate effectively with internal teams while ensuring smooth day-to-day operations.

Key Responsibilities

- Handle customer queries through inbound and outbound calls, emails, and follow-ups.
- Coordinate delivery, pickup, recovery, and default-related operational activities.
- Maintain operational MIS, records, and reports using MS Excel.
- Coordinate with Operations, Finance, and other internal teams to ensure seamless execution.
- Draft and manage operational email communications and templates.




- Ensure timely follow-up with customers and internal stakeholders.
- Support warehouse operations and maintain accurate documentation.
- Update data, track operational activities, and ensure process compliance.

Requirements

- Graduate in any discipline.
- 2-4 years of experience in Operations, Customer Support, Warehouse Coordination, Backend Operations, or a similar role.
- Good verbal and written communication skills.
- Basic knowledge of MS Excel and data entry.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment.
- Comfortable working from warehouse locations.
- Flexible to work rotational shifts and weekends.

Working Schedule

- 9-hour shift
- Saturday and Sunday working (weekly off on weekdays)

📌 Warehouse operation executive (Thane)
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