- Help design, build and continuously improve the clients online platform.
- Research, suggest and implement new technology solutions following best practices/standards.
- Take responsibility for the resiliency and availability of different products.
- Be a productive member of the team.
Requirements
- 4–8+ years of experience in Salesforce Vlocity development with strong expertise in Order Management and Orchestration (XOM) within Telecom BSS environments.
- Design, develop, and configure Salesforce Industries (Vlocity) Order Management (XOM) solutions.
- Configure Order Decomposition, Orchestration Plans, Task Dependencies, and Order Sequencing.
- Build and manage Orchestration Plans, Orchestration Items, Decomposition Relationships, and Order Lifecycle States.
- Implement Order Enrichment, Fulfillment, Provisioning, Billing, and Assetization processes.
- Integrate Salesforce Industries with network/provisioning and billing systems.
- Troubleshoot order fallout, resolve stuck orders, perform root cause analysis, and address dependency and integration issues.
- Strong hands-on experience with Salesforce Industries (Vlocity) Order Management (XOM/COM).
- Expertise in Order Orchestration, Order Decomposition, Fulfillment Flows, Orchestration Plans, Items, and Dependencies.
- Proficiency in Apex and Salesforce integrations.