Role Overview

We are looking for a Team Leader to manage and drive VAS sales (Retail Finance, RC Transfer, and other services) by leading a team of tele calling executives and maximizing revenue

Key Responsibilities

- Manage and drive performance of the VAS tele calling team

- Ensure daily and monthly achievement of VAS revenue targets (Finance, RC Transfer, other services)

- Drive higher attachment rate of VAS on Retail closures

- Coach team on VAS pitching, objection handling, and conversion techniques

- Monitor daily performance and improve conversion from Retail to VAS

- Collaborate with Retail team to ensure seamless handover for VAS pitching

- Track and improve team productivity (calls, talk time, conversions)

- Maintain discipline on CRM updates and process adherence

- Handle escalations and support team in closing high-value opportunities

- Work on document collection to ensure smooth end to end process for VAS





Requirements

Required Skills

- Strong sales and upselling skills

- Experience in team handling and coaching

- Positive understanding of finance / RC transfer products (preferred)

- Strong objection-handling and negotiation ability

- Target-driven mindset with focus on revenue

Eligibility

- Graduate with 3–7 years of experience

- Experience in tele calling / inside sales / VAS / financial products preferred

- Prior team handling experience is a plus

- Fluent in English, Hindi and Kannada or Tamil. Need at least one between Tamil or Kannada language.

How performance will be measured

- VAS revenue achieved

- Attachment rate on Retail

- Conversion rate (Retail to VAS)

- Team productivity and target achievement

📌 Team Lead - VAS (Bengaluru)
🏢 Drivex Mobility
📍 Bengaluru