Key Responsibilities

Product Ownership

- Own the product roadmap and backlog for the Employee Benefits platform, with Group Insurance as the core focus area
- Define and prioritize features across the full employee benefits lifecycle: enrollment, dependent/life-event endorsements, benefits utilization, claims, and annual renewals
- Translate business and client (HR/employer) requirements into clear, well-scoped product requirements and user stories
- Own the product for both end users — employees (self-service enrollment, claims tracking, digital ID cards, policy documents) and HR admins (census management, bulk endorsements, reporting, employee query resolution)

Discovery & Requirements

- Conduct user research and requirement-gathering with HR admins, employees, and internal broking/operations teams to identify pain points and opportunities
- Build a working understanding of Group Insurance product structures (sum insured, family floaters, riders, waiting periods, portability, versatile benefit design) to make informed product decisions
- Validate concepts and specs with stakeholders before development, ensuring alignment with insurer capabilities and regulatory requirements

Execution & Delivery





- Write clear PRDs/specs and work with Engineering to deliver features on time and to quality bar
- Partner with Design on employee- and HR-facing UX to ensure the platform is simple and intuitive for non-technical users
- Coordinate UAT, launch readiness, and go-live activities for new features and client onboarding
- Manage and mentor the Associate Product Manager on the employee benefits module

Cross-Functional Coordination

- Work with Claims and Operations teams to ensure the platform supports fast, transparent claims intimation and tracking for employee benefits claims
- Work with Sales/Client Success to understand employer/HR client needs and incoming requirements from new client onboarding
- Coordinate with Quote Management and Policy Administration product owners where employee benefits touches shared systems

Metrics & Continuous Improvement

- Define and track KPIs for the employee perks module: enrollment completion rate, HR self-serve %, claims turnaround time, platform adoption, and HR/employee satisfaction (NPS/CSAT)
- Use data and user feedback to continuously improve the enrollment, endorsement, and claims experience

📌 Product Manager-Employee Benefits (Group Insurance) (Mumbai)
🏢 EDME
📍 Mumbai