RMA Technician

Experience: Not Available to Not Available years

Location: Morrisville, North Carolina

Skills: electronic device testing equipment, engineering analysis techniques, stress testing, electrical drawings, schematics, product assembly drawings, bills of material structures, electrical engineering test instruments, Multimeter, Oscilloscope, LCR meters, Network Analyzers, data loggers, test fixtures, Office Applications, MS Word, MS Excel, MS PowerPoint, ECAD applications, hand soldering processes, IPC soldering standards, JEDEC soldering standards, custom test applications

Company Overview
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Essential Duties/Principal Responsibilities
Test, diagnose, and evaluate product issues using engineering analysis techniques. Must be able to communicate issues effectively in both oral and written terms when testing, diagnosing, evaluating and repairing returned products with customers and internally with coworkers. Hands on hardware troubleshooting and stress testing of systems and components; good working knowledge of electronic device testing equipment, fixtures and device evaluation and trouble-shooting procedures. Ability to interpret and assist with product/component electrical drawings, schematics, component specifications, product assembly drawings and bills of material structures. Ability and aptitude for using electrical engineering test instruments and test equipment (e.g. Multimeter, Oscilloscope, LCR meters, Network Analyzers, data loggers, test fixtures….).



Appreciation for basic electrical and mechanical safety and adherence to best practices regarding industrial hygiene and workplace safety. Ability to use general Office Applications (Word, Excel, PowerPoint …) and additionally interest/aptitude to learn ECAD applications (e.g. schematic capture and layout). Ability to perform basic mathematical calculations required in electrical engineering.

Minimum Qualifications
Education, Experience, Skills, Abilities, License/Certification: Associates degree (2 yr.) in Electrical Engineering Technology or similar related field, or High School diploma plus applicable Military Avionics/Electronics Training/Qualification or equivalent and related experience. Extremely dependable and productivity minded; able to work with minimal supervision. Excellent mechanical and electrical aptitude/interest and manual dexterity. Understanding of moderate assemblies and interactions (i.e. fits and finishes); Spatial relations capability and established trouble-shooting skills a must. Flexibility and willingness to work across multiple engineering disciplines as needed (e.g. electrical/ mechanical / manufacturing…). Highly organized and assertive; capable of managing multiple competing priorities. Work effectively with diverse team members in a collaborative team environment. Statistical analysis/inference training expertise would be beneficial Training and familiarity with hand soldering processes and related tools. Training and certification in IPC and or JEDEC soldering standards would be beneficial. Ability to code custom test applications is a plus.

Physical Demands/Work Setting




(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Regularly required to sit or stand, reach, bend and move about the facility Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. Standard weekly job hours: 40 hours.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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