Job Description:

IT Helpdesk

https://epinet.epicentertechnology.com/ORMS/

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Location – Bhayandar 5 Days working rotational shifts and week offs

Preferred- Male/ female both.

Overview: We are seeking a motivated IT Helpdesk Technician to join our support team. The ideal candidate will provide exceptional technical support to our staff and ensure a seamless IT experience.

Key Responsibilities:

- Respond to incoming support requests via phone, email, and ticketing system.
- Diagnose and troubleshoot hardware and software issues.
- Assist users with account management, including password resets and access requests.
- Maintain and update documentation of IT processes and procedures.
- Provide support for networking issues, including connectivity problems and VPN setup.
- Assist in the installation and configuration of computer systems and software applications.
- Monitor and maintain IT inventory, including hardware and software licenses.
- Collaborate with other IT team members on projects and initiatives.

📌 IT Helpdesk (Mumbai)
🏢 RECEX
📍 Mumbai