Job Description:

JOB DESCRIPTION-

ServiceNow Test Manager

- You are a passionate and experienced test manager who enjoys taking over responsibility and coordinating a team of several test analysts.
- You will act as a ServiceNow test lead in our local ServiceNow development team in India.

Your tasks

- Ensure the functional quality of new implementations and for regular patches and upgrades by empowering and coordinating a team of external test analysts
- Quality assurance and guiding test analysts by test case documentation & execution
- Act as a ServiceNow test manager in team and projects
- Act as coach and trainer for test analysts in projects
- Ensure project team members follow ServiceNow and Zeiss testing and QA best practices
- Development and improvement of Automated Test Framework
- Coach and tutor less experienced / new team members
- Be an active contributor to setting new standards across the testing team
- Close collaboration with our functional process experts, architects, and development team
- Support stable and secure operations of the Zeiss ServiceNow platform
- Create and update documentation and procedures
- Organization, planning and coordination of testing phases like User Acceptance Test




- Assist ServiceNow architects and project managers in project coordination and management

Your profile

- ServiceNow Testing experience: 3 years+
- Experience in Testing: 5 years+
- Experience as Test Manager: 3 years+
- Experience in team coordination and organization
- Very good knowledge in test automation and techniques
- Very good Knowledge in test analysis, documentation and techniques
- Very positive knowledge about ISTQB (Certificate)
- ITSM, ITBM, HRSM, ITOM experience would be an advantage
- Experience in agile development processes
- Understanding and experience with ITIL and project management is a plus

Your education

- Completed university studies or comparable, qualified training

Your skills

- Strong analytical skills
- Independent way of working with high quality standards
- High commitment, flexibility, initiative, and team spirit
- Very good communication with peers, technical teams, and business representatives
- Experience working in an international environment
- Flexibility to work outside of normal working hours an on-call arrangements

📌 Servicenow Test Manager (Bengaluru)
🏢 Right Advisors
📍 Bengaluru