Sales Executives are responsible for negotiating sales, costs, deliveries and specifications with buyers and business executives. When their customers make a purchase, they also liaise with shipping companies to track the progress of orders. Other duties and responsibilities of Sales Executives include:
- Acting as a point of contact between customers and companies
- Negotiating terms of sales and agreements and closing sales with customers
- Gathering market and customer information to figure out the customer needs
- Responding to customer queries and resolving their objections to get them to make a purchase
- Advising product developers on improvements to include in forthcoming product developments and discussing special promotions
- Creating proposal documents as part of the formal bidding procedure
- Inspecting inventory in stock and the quality of the product on display
- Providing customers with detailed and accurate quotations and cost calculations