1. Responsible to achieve daily / weekly / monthly targets as specified by the BM.2.Maintain & follow grooming standards as specified in the SOP Manual.3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents5. Ensure that customer is provided with complete details pertaining to the product & cost6. Responsible for relationship building and servicing the city PSA & TAs7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings9. Responsible to coordinate with service team for post-sale process10. Maintain Daily Sales Report11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on recent offers12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction13. Adhere to company policy and systems14. Ensure zero monetary losses by cancellation of liabilities and timely collectionsTravel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages

📌 Assistant Sales Manager (Bhopal)
🏢 Thomas Cook India
📍 Bhopal