Inbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions. Work Location : Hyderabad, India 5 Working days and 2 rotational week off Customer Service Agent As per company standard 1. Basic level screening by recruiter 2. Maki assessment / Voice&Chat; 3. Manual assessment by trainer for language proficiency and maintain the scores/grades 4. Ops round.
📌 Customer Care Executive (Hyderabad)
🏢 Foundever
📍 Hyderabad
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