As a Customer Support Executive, you will serve as the primary point of contact for customers, providing exceptional support through multiple communication channels including email, chat, phone, and support ticketing systems. You will help resolve customer inquiries, troubleshoot issues, provide product guidance, and ensure a positive customer experience while maintaining high service quality and customer satisfaction. Your responsibilities may include handling customer queries, resolving technical and non-technical issues, documenting customer interactions, collaborating with internal teams, maintaining service-level agreements (SLAs), and contributing to continuous improvements in customer support processes. Responsibilities Respond to customer inquiries via email, chat, phone, and support ticketing systems. Provide accurate information about products, services, features, and company policies. Resolve customer complaints professionally while ensuring high customer satisfaction. Troubleshoot basic technical and

📌 Customer Services Team Leader - Chief Executive - Customer Services (Chennai)
🏢 Contus Tech
📍 Chennai