Location: Q City, Hyderabad Work Schedule: 5 Days Working | 2 Rotational Week Offs Shift: Night Shift (Mandatory) Transportation: Two-way Cab Facility Provided Eligibility Criteria Graduate in any discipline. Minimum 2 years of experience in international customer service, supporting chat or mobile messaging channels. Comfortable working in night shifts and rotational week offs. Typing speed of 50 WPM or above with 90% accuracy. Strong web navigation and internet research skills. Basic troubleshooting knowledge. Ability to multitask and efficiently switch between multiple screens, tools, and applications. Excellent verbal and written communication skills. Key Responsibilities Deliver exceptional customer support by responding to customer inquiries through web chat, mobile messaging,



and other digital communication channels. Build robust customer relationships by adopting a consultative approach, understanding customer needs, and providing effective first-contact resolution. Identify opportunities to recommend relevant products and services based on customer requirements. Meet and exceed quality standards, compliance requirements, and productivity targets. Navigate multiple systems and applications to efficiently resolve customer queries and enhance their digital experience. Accurately document customer interactions, including

📌 Associate Campaign Manager (Hyderabad)
🏢 AS Technology
📍 Hyderabad