Description We are seeking an experienced International blended process executive to join our team in India. The ideal candidate will have 2-6 years of experience in a similar role and will be responsible for handling both voice and non-voice processes for our international clients. Responsibilities Handle both voice and non-voice processes for international clients Manage customer inquiries and complaints via email, phone, and chat Provide excellent customer service and resolve issues in a timely manner Maintain accurate records and documentation Collaborate with other team members to ensure customer satisfaction Adhere to company policies and procedures Meet or exceed performance metrics and goals Skills and Qualifications 2-6 years of experience in a similar role Excellent communication skills in English (both written and verbal) Strong customer service skills and ability to handle difficult customers Experience with both voice and non-voice processes Ability to multitask and prioritize workload Attention to detail and solid organizational skills Familiarity with CRM software and other customer service tools Bachelor's degree in a related field preferred

📌 Customer Support Executive - Voice Process (Hyderabad)
🏢 Artech Infosystems Private
📍 Hyderabad