05 Aug
|
HCL Technologies
|
Chennai
05 Aug
HCL Technologies
Chennai
Senior Support Engineer
Experience: 3 to 4 years
Location: Chennai, India
Skills: OS installation, Software installation, Hardware Support, VM creation, ESXI, IDRAC, RAID configuration, file server setup, network architecture
Job Summary
3-4 Years in IT support role. Proficient in OS installation, Software installation/troubleshoot, Hardware Support on laptops and workstations, basics of server management (VM creation ESXI, IDRAC, RAID configuration, file server setup, etc.), Basics of network architecture
Key Responsibilities
1. To troubleshoot and resolve tickets raised by the clients.
2. To undertake training programs for current joinees
3. To perform knowledge transition during project enhancements
4. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
5. To update self on latest technologies and related areas
Other Requirements
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📌 Senior Support Engineer (Chennai)
🏢 HCL Technologies
📍 Chennai