Job Title: Sales Coordinator (Showroom Operations)

Location : Alankaram Bengaluru Showroom (Wilson Garden

)Department : Sale

sReports To : Store Manage

r
About Alankar

amAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and contemporary aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc

e.
Role Overv

iewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te

am.
This role is critical in ensur ing smooth customer follow-ups, order coordination, and internal communica tion, enabling the sales team to focus on conversions and customer experie

nce.
Key Responsibil

ities Sales & Customer Coordin

- ationManage customer follow-ups for enquiries, quotations, and ongoing discus
- sionsEnsure timely response to all leads, walk-ins, and customer qu
- eriesCoordinate with customers for quotations, design discussions, order confirmations, payments

, etc Order Manag

- ementTrack orders from confirmation to del
- iveryCoordinate with production, design, logistics
- , etcEnsure timely updates to customers on order s

tatus CRM & Repo

- rtingMaintain accurate CRM entries for all leads and cust
- omersTrack:



enquiries, follow-ups, conver
- sionsPrepare daily, weekly, and monthly reports for the Store Ma

nager
Internal Coordi

- nationWork closely with showroom sales team to ensure no missed foll
- ow-upsCoordinate with HO teams (design, production, acc
- ounts)Ensure smooth communication between all stakeh

olders
Documentation &

- SupportPrepare quotations and pr
- oposalsMaintain product, pricing, and client
- recordsSupport in documentation for architects, designers, and B2B

clients
Required Skills & Qualif

- icationsGraduate in Commerce, Business, or relat
- ed field2–5 years experience in sales coordination / customer
- handlingStrong follow-up and communicatio
- n skillsGood working knowledge of Excel, Google Sheets, and C
- RM toolsHighly organized, detail-oriented, and dis
- ciplinedAbility to handle multiple customers and tasks simult

aneously
Key Performance Indicato

- rs (KPIs)Timeliness of customer f
- ollow-upsCRM accuracy and com
- pletenessOrder tracking accuracy an
- d updatesResponse time to custome
- r queriesSupport to sales team in improving co

nversions
Work

- ConditionsFull-time, on-site role at Hyderaba
- d showroom6-day work week (with w
- eekly off)Requires coordination across teams and occasional extended hours during pe

ak periods

📌 Sales Coordinator (Bengaluru)
🏢 Alankaram
📍 Bengaluru