Administrator (Support & Operations)

Experience: 3 to Not Available years

Location: Gautam Buddha Nagar, India

Skills: IT asset lifecycle, inventory management, data analysis, reporting, asset management software, ServiceNow, compliance, auditing, relationship building, customer service, problem-solving, analytical reasoning

Job Summary
Hardware and Asset Management
Key Responsibilities
• Inventory management: Create and maintain an accurate, centralized IT asset inventory, tracking all hardware from acquisition to disposal.
• Lifecycle tracking: Monitor the complete lifecycle of assets, including installations, movements, and updates to asset records.
• Compliance and auditing: Ensure compliance with company policies and software licensing agreements and conduct regular audits to verify asset accuracy and condition.
• Asset coordination: Process requests and returns, coordinate hardware deployments, and manage the handover and takeover of assets.
• Stockroom & Inventory Control: Manage stockrooms, reservations, and asset transfers across regions.
• Procurement and disposal:



Coordinate with the procurement team to acquire recent hardware and manage the secure and compliant disposal of end-of-life assets.
• Collaboration: Work with other departments, such as IT support, procurement, and finance, to meet asset needs and assist with budgeting and vendor management.
• Reporting: Generate regular reports on asset status, usage, and compliance for management.

Skill Requirements
• Minimum 3 years of relevant experience in asset management.
• Robust attention to detail and organizational skills.
• Excellent data analysis and reporting skills.
• Knowledge of IT asset lifecycle and inventory management.
• Proficiency with asset management software and tools (e.g., ServiceNow).
• Proven ability to multi-task effectively, determine priorities and meet SLA’s.
• Ability to coordinate and collaborate with different teams.
• Excellent communication, relationship building and internal customer service skills.
• Problem-solving and analytical reasoning skills.
• Willing to work off-hours and weekends whenever required for projects and emergency support.

Other Requirements
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