Senior AIX Administrator - IBM AIX, Power HA

Experience: Not Available to Not Available years

Location: Noida, India

Skills: AIX Administration, Power HA, NIM, HMC, VIO, Root Cause Analysis, IBM Certified System Administrator AIX, ITIL Foundation Certification

Job Summary
The Senior Administrator (Support & Operations) plays a crucial role in delivering advanced technical support and operational excellence. This role focuses on troubleshooting complex incidents, performing root cause analyses, and implementing effective solutions that enhance customer satisfaction and ensure secure operations.

Key Responsibilities
Provide Advanced Technical Support For Aix Administration And Power Ha By Troubleshooting Complex Incidents, Performing Root Cause Analysis, And Implementing Solutions To Resolve Technical And Security Issues.
Collaborate With Other Support Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Robust Security Posture.




Conduct Value-Adding Activities Such As Knowledge Base Updates And Management, Mentoring And Training Junior Analysts To Enhance Team Capabilities.
Adhere To Quality Standards And Regulatory Requirements While Implementing Company Policies To Ensure Operational Excellence.
Strive For A Positive Customer Experience By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.

Skill Requirements
Advanced Proficiency In Aix Administration And Power Ha.
Solid Understanding Of Nim, Hmc, And Vio Settings.
Robust Troubleshooting And Problem-Solving Skills With A Focus On Root Cause Analysis.
Excellent Communication Skills To Facilitate Effective Collaboration With Support Teams And Customers.

Other Requirements
Ibm Certified System Administrator Aix (Optional But Valuable).
Itil Foundation Certification (Optional But Valuable).

📌 Senior Aix Administrator Ibm Aix, Power Ha Noida
🏢 HCL Technologies
📍 Noida