Job Requirements*
Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.
Valuable Understanding of ITSM process
Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.)
Escalation for End user computing issues and complains received from business users.
Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
Effort analysis, work allocation, resource planning and optimization.
Preparation of daily/weekly/monthly reports (internal and to client) Infra Implementation and Rollout
MECM + Trellix ePO + Intel EMA Key
Responsibilities*
Positive understanding of IT infrastructure tools like Intune, EMA, MDM
Vulnerability management
Hands-on experience in Powershell scripting
Hands-on experience in WDS, managing PXE
Proactive monitoring and solid follow-up practices to ensure overall compliance
Hands-on experience in Intune / Auto Pilot
Understanding on latest technologies and their applications
Motivational behavior among team is appreciated
Ready to accept current changes in process or pro
📌 Sccm/mecm Pune
🏢 Tata Consultancy Services
📍 Pune
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