Campus

Experience: Not Available to Not Available years

Location: Madurai, India

Skills: SAP Concur, GCS

Job Summary
The role involves managing end-to-end expense claim processing through the SAP Concur platform and GCS (an inhouse tool) and providing timely support to employees via the self-service desk portal. The specialist ensures compliance with company policies, resolves queries efficiently, and contributes to process improvements.

Key Responsibilities
Expense Claim Processing:
• Review, validate employee expense claims submitted via Concur and GCS and ensure action within defined SLA.
• Ensure claims comply with company travel and expense policies.
• Coordinate with team lead/managers and other stake holders for approvals and escalations.




• Monitor claim status and follow up on pending claims.
• Processing accounting entries in SAP and employees account reconciliation.

Employee Query Handling:
• Respond to employee queries related to expense claims, reimbursements, payroll, and concur/GCS usage via the self-service desk portal within defined SLA.
• Provide guidance on claim submission procedures and policy clarifications.
• Maintain a high level of customer service and professionalism in all interactions.

Skill Requirements
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Other Requirements
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📌 Campus Madurai
🏢 HCL Technologies
📍 Madurai